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Synchronize a license

Synchronizing a license could be necessary in these cases:

  • You requested a change on the license owner's name
  • You purchased an subscription extension for your license
  1. Start PVsyst.
  2. In main Menu go to License
  3. The license description appears, the Activation key field should already be filled with your activation key.
  4. Click on the Synchronize button.

Success: if synchronization went well you will see a success message, then you can close the dialog box. The license rights are now displayed with the latest parameters.

Error: if synchronization failed you will see an error message. Be sure to have a properly configured internet access and try again or try the external synchronization. Contact us if the problem persists.

External synchronization

  1. Start PVsyst
  2. In main Menu go to License
  3. The license description appears.
  4. In Manual activation area click on the Online activation button to visit the PVsyst activation page.
  5. On the activation page put the activation key (35 characters) you got from us after purchasing the license.
  6. If it was not already pre-filled copy the computer identifier (Host ID) from PVsyst dialog and paste it on PVsyst activation page.
  7. Validate the captcha and click on the Download license button to get the license file (pvsyst.lic).
  8. Back to the PVsyst dialog, click on Load file and select the license file you have just downloaded.

Success: if synchronization went well you will see a success message, then you can close the synchronization dialog. The license rights are now displayed with the latest parameters.

Error: if synchronization failed you will see an error message. Contact us if the problem persists.